What is the crowd's opinion of Garena?

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How to Download

• Go to https://www.garena.sg/gpc and click "Download now"
• Install Garena
• Register/Login
• Change region to Thailand (in Settings)
• Click ROE logo and Install (in the bottom)
• Note: To exit the game, press escape, the yellow button is the confirmation button.

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How to change language to English

• ~~Launch the game from GARENA~~
• ~~Download roe-language-changer or roehelper and execute as administrator, it will create a batch file~~
• ~~Run the batch file~~
• ~~Note: roehelper needs to be compiled (golang compiler) or download the release version (you need to trust the executable is clean, i haven't tested it)~~

Note: Since May 1st, you should change language ingame (go to Settings, change to English from Thai and restart the game)

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FAQ

• Q: My batch file is not working anymore
• A: Check in GARENA for game updates, if there are no updates, create a new batch file (token may be expired)

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• Q: Game does not appear in GARENA after changing region to Thailand
• A: Create a new shortcut of GARENA and add -toggleapp 32383 to the target box (should look like: "D:\Program Files\Garena\Garena\Garena.exe" -toggleapp 32383)

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• Q: Installation doesn't end
• A: Check your anti-virus, there are some reports of anti-virus blocking copying some files.

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• Q: Update doesn't end
• A: Check your anti-virus and check if your game is running (you need to close the game before update)

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• Q: Cannot change the priority in task manager
• A: Open Command Line as administrator and execute this command:

> wmic process WHERE "Name='Europa_Client.exe'" CALL setpriority "high priority"

- Hope this helps, this topic needs more information.

Heya, sorry to hear that but we are the account for the global version. The Garena team has their own support system, but it sounds like you already tried to reach out to them. Are there additional channels you can try here: https://www.garena.sg/support/ ?

You need to report with video proof.

Besides there is a different platform for garena players to report. Its here

https://www.garena.sg/support/ticket

But either way. Garena support will still tell you to provide video proof

My garena just got fixed. I was having same problem guys. I don't know if it will work for everyone.I uninstalled my garena and downloaded it from https://www.garena.sg/gpc and then installed it. Its fixed :"D

Ah, that would be a problem since we aren't able to escalate anything to them. This account is for the Global version of Call of Duty: Mobile and they have a separate support channel and path for Garena. Find that here: https://www.garena.sg/support/

If you're from SEA; https://www.garena.sg/support/email/

Just let them know of the problem. There are bound to be much more people with this issue too so we'll see. Hopefully there's some compensation or something man.