What is the crowd's opinion of Usersnap?

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You can also give Usersnap a try. You will get detailed bug reports including the Browser version and an accurate screenshot directly - your user just annotates what's not working for her.

I'm trying this right now on my iPhone and I can't, perhaps take a video?

I can show you on android how i can get 90% of the way to the bottom of this page with one swipe: https://usersnap.com/blog/long-scrolling-websites-tips-best-practices/

On my iPhone I am lucky if I achieve 50% with my hardest fling

If you're trying to do this on the web UserSnap (https://usersnap.com/) sounds like the best fit for the problem you're trying to solve. They have console log and screen capture built in, with a free trial and < $10/month price tier.

è vero che il 99% dei software di issues tracking usano db sql, però imho ad oggi ci sono tutti gli strumenti per replicare il funzionamento con DB nosql, per esempio penso all'utilizzo di grapqhl che con la creazione del giusto schema e root resolvers non vedo che svantaggi possa avere, mentre sicuramente porta vantaggi per le richieste lato client .
Comunque usernap usa Mongodb :D

I posted a couple of links below but actually I think this is great. The crime solving approach and the description of What, Where, and When is really good.

https://usersnap.com/blog/bug-reporting-solve-criminal-cases/

I'm in the same boat and this sounds like my reality.

One thing I've found that I've had success with is implementing a contract acceptance phase of the project. I am working with websites, so I'm using usersnap.com to capture client feedback directly (but I'm sure something similar can be done with apps).

I think trying to get in very early on a project will help you to figure out where and how you get involved in each project. I have to lean on my dev team a lot, and they usually make the right decisions.

https://usersnap.com/blog/what-is-a-bug-report/

You may also want to read this.

>a bug report “should explain how exactly the product is broken.”

Now explain to me how "information about reaction to a product" is the same as "explaining how the product is proken". ahahahahaa

The changes are really awesome. We released our GitHub integration today - check out how you can get screenshots attached to your issues to solve them even faster: Solve GitHub Issues Faster

Usersnap Usersnap.com - A screenshot paints a thousand words.

We change the way how people in web development communicate. Do you know situations where your customers sends in a mail with "the button does not work" and you don't have a clue which button on which specific page is actually meant?

Usersnap is the #1 screenshot tool for web development. Get annotated screenshots of the current browser content, directly delivered to your bug tracker or project management tool.

We are dogfooding Usersnap to ourselves: https://usersnap.com. We get a screenshot and browser information which makes reproducing the bug way easier than mails. It also integrates with bug trackers (we are using trac).